MailFixIt

Titan Email email configuration guide

Titan Email: SPF record for provider sending

The effective SPF policy may not authorize the Titan route used by the message, or duplicate records may invalidate SPF.

Problem description

A provider setup symptom may look like:

SPF record for provider sending after a provider DNS change.

Check the sending domain

What this usually means

The SPF policy at the message’s envelope domain does not authorize Titan, or the domain publishes multiple SPF policies.

Fix it

  1. Confirm the active Titan or reseller product that sent the message and copy its current SPF requirement.
  2. Read the message header to find the envelope MAIL FROM domain.
  3. At that exact name, keep one TXT record beginning with v=spf1.
  4. Merge Titan’s mechanism with all other legitimate senders; do not copy a value from a different reseller product.
  5. Publish it, send a new message, and confirm spf=pass for the same envelope domain and sending IP.

Common mistake

The registrar and mail provider can differ, and Titan offerings can be reseller-specific. A second SPF record creates a permanent evaluation error.

What MailFixIt can check

MailFixIt can trace public SPF and its DNS dependencies. It cannot identify the account or application that produced a message without headers.

Use the related SPF guides for a wrong subdomain, duplicate record, or failed dependency.

Frequently asked questions

What does MailFixIt check for Titan Email?

It can find duplicate policies, syntax errors, failing dependencies, and visible authorization. A new message header is needed to prove the evaluated domain.

Should I replace every existing DNS record with the provider values?

No. Confirm the exact record type and owner, preserve unrelated legitimate services, and change only the provider-controlled record required for the intended mail route.

Related email diagnostics

Email delivery delayed or rejected after a DNS migrationDiagnose email that stopped arriving after a DNS change. Compare public MX records with the intended provider and avoid false alarms for mail gateways. SPF is not configured for the envelope sender domainDiagnose SPF missing on a bounce or MAIL FROM subdomain. Check the exact envelope domain, add only authorized senders, and verify safely. DKIM public key record is invalid or revokedDiagnose an invalid or revoked DKIM public key record. Check the exact DKIM selector in public DNS before replacing a sender-provided key.

Primary sources: Titan Email official setup guidance.