Email troubleshooting guides

SendGrid setup guides, organized by problem

Browse SendGrid MX, SPF, and DKIM setup guides for authenticated domains.

Choose the article that matches the provider, record type, or exact error shown in your mail logs.

SendGrid Inbound Parse: MX record not receiving mailFix SendGrid Inbound Parse by routing a dedicated receiving hostname to SendGrid and checking the configured host and webhook URL. SendGrid: DKIM record not verifyingFix SendGrid DKIM by matching every Domain Authentication CNAME and confirming that a new message uses the authenticated signing domain. SendGrid: SPF authentication not passingFix SendGrid SPF by checking the authenticated return-path domain and generated DNS records instead of adding an unnecessary second apex SPF policy.

Primary sources: Primary technical reference.

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