Email troubleshooting guides

Proton Mail setup guides, organized by problem

Browse Proton Mail MX, SPF, and DKIM setup guides for custom domains.

Choose the article that matches the provider, record type, or exact error shown in your mail logs.

Proton Mail: DKIM record not verifyingFix Proton Mail DKIM by publishing all provider-issued CNAME selectors, letting Proton verify them, and checking a newly signed message. Proton Mail: MX records not receiving mailProton Mail: MX records not receiving mail. Follow the checks that directly address this provider configuration. Proton Mail: SPF record for provider sendingProton Mail: SPF record for provider sending. Follow the checks that directly address this provider configuration.

Primary sources: Primary technical reference.

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