MailFixIt

Gmail content security rejection

Fix Gmail 552 5.7.0 message security block

Gmail uses 552 5.7.0 when message or attachment content presents a potential security issue. Review the actual files, archives, links, and sending account for compromise.

Problem description

Gmail reports:

552 5.7.0 This message was blocked because its content presents a potential security issue.
Diagnostic availability: MailFixIt does not upload or scan message bodies and attachments. This is intentionally not routed to a DNS Fix Pack.
Is this temporary or permanent?

The 5.x.x response is permanent for that content. Generate a safe new message rather than retrying unchanged.

What to investigate

How to resolve it

  1. Verify the sender and attachment provenance.
  2. Scan and remove unsafe or prohibited content.
  3. Use an organization-approved sharing service for legitimate blocked files.
  4. Secure compromised accounts, tokens, and applications.
  5. Generate a clean new message and test with minimal content.

Frequently asked questions

What does Gmail 552 5.7.0 mean?

Gmail blocked the message because its content or attachments presented a potential security issue.

Will renaming a blocked attachment fix it?

No. Gmail can inspect archives and content; use a safe approved sharing method rather than disguising a prohibited file.

Is this a DNS authentication error?

No. SPF, DKIM, and DMARC changes do not make unsafe content acceptable.

Related email diagnostics

Primary source: Gmail SMTP errors and codes.